One live record for the whole operation.
The day changes by the minute — a flight slips, a coach is reassigned, a guide calls in sick. Meridian OS runs your whole operation — transfers, excursions, sales and field teams — on one live record, so when the day changes, everything updates everywhere. No more spreadsheets, WhatsApp threads and your most senior dispatcher's head.
Meridian OS is the operating system for incoming travel and destination operations. It runs the whole operation — transfers, excursions, sales and field teams — on one live record, so when the day changes, everything updates everywhere, instead of living in spreadsheets, WhatsApp threads and the most senior dispatcher's head.
Forged through 60,000 real bookings in a single season — before anyone outside ever saw it.
An operation held together by spreadsheets, WhatsApp and phone calls.
Every destination operator knows the feeling: the plan lives in five places, none of them agree, and the moment the day changes you're chasing it by phone. Here's where it breaks.
Five tools, one truth — and they disagree
Bookings in one system, manifests in Excel, changes over WhatsApp, the day on a whiteboard. Someone reconciles it all by hand, and someone always misses a line.
The plan changes and clients are left at the curb
A flight slips or a vehicle is swapped. Now it's a frantic round of calls — and the guests you don't reach in time are standing outside a hotel, waiting.
The conflict is found by the driver, not the desk
Double-booked vehicles and impossible turnarounds discovered out on the road — because nothing checked the plan before it was handed out.
Peak season lives in one person's head
When the season peaks, everything rides on one or two dispatchers who just know how it all fits. When they're off, the operation holds its breath.
An operation that no longer depends on memory, spreadsheets and heroes.
Bookings, manifests, transfers and sales become the same live document — the one your dispatcher already runs the day from. Change it once; it's changed everywhere.
Catch the conflict before the driver does.
You arrange the run; Meridian OS keeps it honest. It flags double-booked vehicles, impossible turnarounds and capacity breaches before the manifest ever reaches a driver — and suggests another vehicle when you need one. Every version is kept; when the plan changes, the manifest reissues itself.
- Conflicts, tight turnarounds & capacity breaches flagged up front
- Ranked vehicle suggestions when you need to reassign
- Versioned manifests — reissue on change, never out of date
The route puts itself in order.
Hand a run a set of hotels and Meridian OS works out a sensible drop-off order for you — so the driver gets a clean, logical run sheet instead of a guess, and the day on the road matches the day at the desk.
- A sensible stop order, worked out as you build the run
- Catches the stop that doesn't belong on the run
- Estimated drop-off times for each stop, sent to the driver's app
Sell from the same record you operate.
Group sales, individual tickets and returns at the pickup station — passengers, pickup point, discount and ticket captured in one pass, on the record the dispatcher already sees. Fiscalization is designed in and configured for your country during onboarding.
- Group & individual sales with pickup-station capture
- Fiscalization designed in — configured for your country at onboarding
- Every seat instantly reflected on the live manifest
Margin on every run, not just at month-end.
Cost, commission and subcontractor rates sit on the same record as the sale — so the margin on a departure is there the moment it runs. Reverse-calc supplier costs from a target price, and see the picture per run, per route or per agency.
- Cost, commission and margin computed per departure
- Subcontractor cost engine with reverse-calc from a target price
- Roll up by run, route, agency or destination
The same work, the way your team already does it.
Most systems force one rigid workflow and make your people adapt. Meridian OS does the opposite — the same job can be done several ways, so it fits the habits your team already has. Onboarding stops being a fight.
Guided builder
Filter unallocated bookings, pick a route, vehicle and driver, and confirm. It even pre-selects the best-fit vehicle for the passengers — for dispatchers who want to be walked through it.
Direct form
Know exactly what you want? Create the run in one screen — date, route, vehicle, driver, capacity — no steps, no wizard. For the dispatcher who works fast.
Transfer Board
Work an airport visually: drag bookings, hotels and flights onto vehicles — or hit Suggest and let it pack the whole board against the flight pax pools in one click.
The system catches what a tired dispatcher misses.
Quietly, under every screen, Meridian OS checks the plan as you build it — so problems surface at the desk, in seconds, instead of out on the road.
Conflict detection
Double-booked vehicles, impossible turnarounds and capacity breaches are caught and flagged before they ever reach a driver or a guest.
Smart vehicle fit
Tell it the passengers and it packs them into your fleet and ranks the best vehicle for the run — the call your best dispatcher would make, in a moment.
Self-reissuing manifests
Every version is kept. When the plan changes, the manifest reissues itself — so nobody is ever working from an out-of-date sheet.
Four field apps. One live operation.
The desk runs Meridian OS. Your sellers, guides, drivers and reps each carry their own dedicated app that reads and writes to the very same record — in real time. Pick an app and step through it; the dispatcher panel on the right reflects what the field sees.
Built by operators who ran the seasons — not a software team guessing at them.
Meridian OS didn't come out of a software studio. It came out of fifteen years inside destination operations — dispatching the runs, selling the tickets, answering the 7am call when a flight slipped and forty guests needed re-routing.
Every screen exists because a real season demanded it. The conflict checks exist because someone, once, sent a coach it couldn't make. This is software shaped by the work, until it finally matched the way the day actually happens.
The operation, end to end.
Beyond the headline workflows, the parts of the business that usually live in separate tools — pricing, costing, compliance, field ops — are all on the same record.
Transfer Board
Drag-and-drop airport dispatch, or one-click auto-pack the whole board.
Wildcard zone pricing
Price a zone once and it covers every hotel in it — hotel, city, zone resolved automatically.
Excel rate import
Drop in a price matrix, preview it, then commit thousands of prices at once.
P&L per departure
Cost, commission and margin on every run — not just at month-end.
Subcontractor costs
Per-run or per-km supplier rates with reverse-calc — know your true margin before you sell.
Offline field apps
Sell and scan with no signal; everything syncs the moment you're back online.
GDPR by design
One request erases a client across every schema; passports encrypted at rest.
Owner groups
Run several operators under one roof with aggregated group credit and reporting.
Questions operators ask
What is Meridian OS?
Meridian OS is an operating system for incoming travel and destination operations. It runs the whole operation — transfers, excursions, sales and field teams — on one live record, so when the day changes (a flight slips, a coach is reassigned), everything updates everywhere instead of living in spreadsheets and WhatsApp threads.
Who is Meridian OS for?
Incoming travel companies, destination management companies (DMCs) and destination operators running transfers, excursions, sales and field teams across one or many destinations.
How do I get access? Is there open signup?
There is no open self-signup. Every operator goes through a short manual qualification review, after which approved operators receive credentials and a working demo populated with data for their own region.
Which markets and languages does Meridian OS support?
Meridian OS is onboarding operators across Egypt/Red Sea, Greece, Cyprus, Spain and the Canary Islands, Türkiye and Morocco first, plus English-speaking markets globally. The product is in English, and the site is available in Arabic (right-to-left), Spanish, French, Turkish, German, Italian and Russian.
Do the field apps work offline?
Yes. The field apps for sellers, guides, drivers and reps are offline-first — staff can sell, scan tickets and run pickups with no signal, and the work syncs to the live record when connectivity returns.
Does Meridian OS use AI or machine learning?
No. Meridian OS relies on deterministic operational logic — conflict detection, distance-based drop-off sequencing and best-fit vehicle allocation — rather than predictive AI models. The results are repeatable and explainable.
Can it handle fiscal receipts and country-specific tax rules?
Meridian OS is designed for country-specific fiscalization; the connection to the local authority is configured and validated during onboarding for each operator's country.
How does Meridian OS protect guest data?
Sensitive guest data such as passport details is encrypted, and data erasure runs across every database schema for GDPR compliance, with consent-gated handling of personal information.
Start with a demo. Get a quote. Your call.
There's no open signup — every operator goes through a short manual review. Pick the path that matches where you are.
- A short manual qualification review — so the demo is set up for how you actually operate.
- Approved operators get credentials and a demo populated for their region.
- Usually within one business day.
Meridian OS is built for incoming travel companies, DMCs and destination operators — whether you run a handful of vehicles or several agencies across multiple destinations. If you coordinate transfers, excursions, sales and field teams, it'll feel like it was built for your desk — because it was.
- A pricing estimate, delivered within one business day.
- Reviewed by the founding team.
- Every estimate includes a pre-configured demo environment.
How destination operations actually run.
Field notes on dispatch, fiscalization, peak-season crewing and the systems behind a smooth operation — written for the people who run them.
Building an airport-transfer board that survives peak season
The logic a great dispatcher uses by instinct — and how to make it repeatable.
Fiscalization for tour operators: what it really means
Where operators get caught out, and what "fiscalization-ready" should mean for you.
When the operation lives in one person's head
Reducing key-staff dependency before the season that finally breaks it.